​

Sterling Regency, Property Management
Website: sterlingregency.co.uk
Effective Date: 17th February, 2025

​

1. Introduction

At Sterling Regency Property Management, we are committed to protecting your privacy and ensuring the security of your personal data. This policy explains how we collect, use, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

​

2. Information We Collect

We collect personal data when you:

• Visit our website

• Contact us via email, phone, or forms

• Use our property management services

 

Types of data collected include:

• Contact details: Name, address, email, phone number

• Property details: Address, tenancy agreements, and related information

• Financial information: Bank details for payment processing

• Technical data: IP address, browser type, and website usage through cookies

​​

3. How We Use Your Data

We use your data to:

• Provide property management services

• Communicate with you about services, payments, and inquiries

• Ensure legal and regulatory compliance

• Improve our website and services through analytics

• ​

Legal bases for processing your data include:

• Performance of a contract

• Legal obligations

• Legitimate interests

​​

4. Sharing Your Data

We may share your data with:

• Contractors and service providers (e.g., maintenance, legal advisors)

• Payment processors and banks

• Regulatory authorities when required by law

We ensure that all third parties respect your data privacy and comply with legal requirements.

​

5. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

​

6. Data Retention

We retain your data only for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Once no longer needed, data is securely deleted or anonymised.

​

7. Your Rights

Under the UK GDPR, you have the right to:

• Access your data

• Rectify inaccurate data

• Request data deletion (where applicable)

• Object to data processing

• Data portability

• Lodge a complaint with the Information Commissioner’s Office (ICO)

​​

8. Cookies

We use cookies to enhance your browsing experience. You can control cookie settings through your browser.

​

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Sterling Regency Property Management
Email: info@sterlingregency.co.uk
Phone: +44 (0)20 1234 5678